Shipping Policy for Calimeds.com
At Calimeds.com, we are committed to providing fast, reliable, and discreet shipping for all of our customers. This Shipping Policy outlines the procedures, shipping methods, and customer responsibilities associated with your order. By placing an order with us, you agree to the terms outlined below.
1. Order Processing Time
- Processing Time: All orders are typically processed within 1–2 business days (Monday to Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day.
- Order Confirmation: Upon successful order placement, you will receive an order confirmation email. After your order has been shipped, you will receive a shipping confirmation email that includes tracking information (when available).
2. Shipping Methods & Delivery Times
We offer a range of shipping options to ensure that your order arrives in a timely manner. Delivery times may vary depending on your location and the shipping method you select.
- Standard Shipping: Estimated delivery time of 3–7 business days within the U.S.
- Expedited Shipping: Typically arrives within 2–3 business days after processing.
- Express Shipping: For urgent deliveries, this option typically arrives within 1–2 business days after processing.
Note: Shipping times are estimates and may be subject to delays due to factors such as weather, holidays, or issues with the carrier. We cannot guarantee specific delivery dates.
3. Shipping Rates
Shipping rates are calculated at checkout based on your delivery address and the shipping method you select. You can see the shipping cost before finalizing your purchase during the checkout process.
- Free Shipping: We offer free standard shipping on all orders over $130 within the United States. This offer is automatically applied at checkout.
4. Discreet Packaging
We respect your privacy, and all orders from Calimeds.com are shipped in plain, unmarked packaging with no indication of the contents. Your personal details and the nature of your order will remain confidential. The shipping label will only show the return address and general package details.
5. Shipping Restrictions
- Domestic Shipping: We currently ship to addresses within the United States only. International shipping is not available at this time.
- Address Accuracy: It is the customer’s responsibility to ensure that the shipping address provided is correct and complete. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
- P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address when placing your order.
6. Tracking Your Order
After your order is processed and shipped, you will receive a shipping confirmation email with tracking information (if available). You can use this tracking number to track the status of your package directly on the carrier’s website. Please note that tracking information may take 24–48 hours to update once your package has been shipped.
7. Lost or Damaged Packages
While we take every effort to ensure your order arrives safely, once the package is in the hands of the carrier, we are not responsible for any delays, losses, or damages that occur during transit. In the event of a lost or damaged package:
- Lost Packages: If your package is delayed or appears to be lost, please contact the carrier directly to file a claim.
- Damaged Packages: If your package is damaged upon arrival, please contact us immediately at contact@calimeds.com. We will work with you to resolve the issue, which may include offering a replacement or issuing a refund.
8. Contact Us
If you have any questions or concerns about shipping, or if you need assistance with your order, please don’t hesitate to reach out to us:
Email: [contact@calimeds.com]
Phone: +1(510)980-7054
Address: Oakland, CA USA
This Shipping Policy was last updated on [Insert Date]. Thank you for shopping with Calimeds.com! We appreciate your business.